Frequently Asked Questions

We specialize in offering high-quality and tasteful furniture at reasonable prices, catering to middle-income households. Our focus on providing value and style sets us apart.

We have a direct-to-consumer model, which allows us to maintain strict control over product quality, from design to manufacturing.

We offer a wide selection of furniture for the living room, dining room, and bedroom, tailored to various styles and preferences.

Our commitment to quality is backed by our customer reviews, transparent policies, and dedication to delivering lasting, stylish furniture.

Ordering an Enzol sofa is easy! You can visit our website to explore our sofa collection and place your order online. Alternatively, you can visit our showroom or contact our sales team for assistance.

Yes, we provide delivery services at an additional transportation charge.

Feel free to reach out to our customer service team via phone or email for any inquiries, assistance, or information about our products and promotions.

Yes, our products come with warranty against manufacturing defects. Please refer to our Warranty page for more details

You can contact our customer service team by phone at 1700-81-9396 or email at sales@enzol.com.my

Our customer service team is available to assist you from 10am-5pm, Monday to Friday.

Absolutely! Our customer service representatives are trained to help you choose the right furniture based on your preferences and needs.

We have a hassle-free return and exchange policy. Please refer to our Returns & Exchanges page for detailed information.

Yes, we offer delivery services to your specified address within our service area.

The estimated delivery time is 1 month, but it may vary based on your location and product availability.

We will do our best to accommodate your preferred delivery date and time. Please discuss this with our customer service team when placing your order.

Yes, we offer assembly services for an additional fee. You can inquire about this when scheduling your delivery.

If you encounter any issues with your delivered furniture, please contact our customer service team immediately for assistance.

If you’re not available at the delivery time, please reschedule with our customer service team to ensure a smooth delivery process.